HST Interior Elements– A Review

HST Interior Elementsis well known in the furniture market. They have a wide variety of office furnishing. There have been many complaints from clients reporting bad delivery commitments and very poor client service.

10 HST Interior Elements– A Review

HST Interior Elements has been serving the furniture industry for over 20 years. They strive to create fine work environments. They claim to have excellent designers. Healthcare setups are also undertaken by this group. They offer a wide range of services including selection and maintenance of furniture. These services are in great demand in both offices and healthcare setups.

 

Though a lot of clients do business with HST Interior Elements not all of them are a satisfied lot. Many clients felt that HST Interior Elements has one of the worst client services. A client had ordered a very expensive set of sofas and sectionals from the store. The store manager confirmed the delivery after four weeks. After waiting for this entire period, the client got a call from the furniture store saying that the products were shipped and will bedelivered at any time. Based on this commitment, the client had made the required arrangements in his office. Further, the client even got the exact shipping date. However the delivery dates came and went and there was no sign of the products. When the store was contacted, the manager said that he will check with the manufacturer and revert but he never got back to the client. The client was able to connect with the store only after two days. When questioned about the complaint, apologies were offered. He said that he would check with the shipment tracking details and revert in two days time. Again he never got back. Finally when the clientshouted at the store manager, he was informed that the products were still awaiting shipment. This is the response given by a reputed store after six weeks of purchase. Another client warns of a very bad experience if you ever were to shop with HST Interior Elements. Once the money is credited in their account, they care little about delivery or quality. The maintenance services offered by the company are also not up to the industry standards. They are also quite expensive. There were times when damaged furniture was delivered. Another client had to wait for 3 months for a storage cabinet that was promised to be delivered in 4 weeks. When it comes to office furnishings, people take more care to choose the right product. Delivery commitment should be honored. The quality of the furniture in an office set up speaks volumes about your brand.

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